This Privacy Policy explains how Folkestone Dog Groomers ("we", "us", "our") collects, uses and protects your personal data when you use our website at doggroomersfolkestone.com.
We are committed to complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Who We Are
Folkestone Dog Groomers is an online directory and information resource for dog owners in Folkestone and the wider Kent area. For data protection enquiries, you can contact us at: hello@doggroomersfolkestone.com.
2. Data We Collect
2.1 Data you provide directly
If you email us directly (e.g. to request a listing or report an error), we receive your name, email address, and any content you include in your message.
2.2 Data collected automatically
- Cloudflare Web Analytics: We use Cloudflare's privacy-first analytics. No cookies are set and no personal data is collected. Data is aggregated and anonymous.
- Server logs: Our hosting provider (Cloudflare Workers) may log IP addresses, request paths, and timestamps as part of normal infrastructure operation. These are retained for up to 30 days.
2.3 Cookies
Cloudflare Web Analytics does not use cookies. We do not set advertising cookies or load third-party ad scripts on this website.
3. How We Use Your Data
| Data | Purpose | Legal basis |
|---|---|---|
| Emails you send us | To respond to your enquiry or publish your listing | Legitimate interests (responding to communication) |
| Analytics data (anonymous) | To understand site usage and improve content | Legitimate interests |
4. Data Retention
- Emails you send us are retained for up to 2 years in our email system.
- Published directory listings are retained until a removal request is received.
- Anonymous analytics data is retained indefinitely as it is non-personal.
5. Sharing Your Data
We do not sell your personal data. We share data only with:
- Cloudflare Inc. — our hosting and CDN provider (data processed under a Data Processing Agreement)
All third-party processors are subject to appropriate data protection agreements.
6. Your Rights Under UK GDPR
You have the right to:
- Access the personal data we hold about you
- Rectification of inaccurate personal data
- Erasure ("right to be forgotten") of your personal data
- Restriction of processing in certain circumstances
- Object to processing based on legitimate interests
- Data portability of data you have provided to us
To exercise any of these rights, email us at hello@doggroomersfolkestone.com. We will respond within 30 days.
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
7. Security
All data is transmitted over HTTPS (TLS). Our hosting infrastructure (Cloudflare Workers) benefits from Cloudflare's enterprise-grade security. We do not store payment card information.
8. Third-Party Links
Our directory pages contain links to grooming businesses' own websites. We are not responsible for the privacy practices of those external sites. We encourage you to review their respective privacy policies.
9. Changes to This Policy
We may update this policy from time to time. The "last updated" date at the top of this page will reflect any changes. Continued use of the website after a policy update constitutes acceptance of the new terms.
10. Contact
Questions about this policy? Contact us or email hello@doggroomersfolkestone.com.